Our recommandations:

  • Make sure that the photo you use for your creation is taken with a latest generation phone or camera. Your photo must be in TIFF, JPG or PDF format and must exceed 1MB.

  • Please use a clear image and bright colors for optimum results.

Specification in connection with the image:

  • L’image que vous choisissez ainsi que l’aperçu que vous voyiez en ligne peut varier lors de l’impression finale selon le produit que vous aurez sélectionné.
  • Les couleurs de votre produit final peuvent différer des couleurs affichées sur votre écran.

Size of our products:

  • We offer a very comprehensive range of sizes. On the other hand, if it happens that the size you want is not present in our suggestions, it will be our pleasure to produce a special order for your needs.

Our products:

  • We certify that all our products are manufactured in Quebec.
  • Our products developed for each of our customers are all of exceptional quality.

Judicial aspects:

  • We are not responsible for any breakages or errors caused during the hang-up.
  • We are not responsible for any property damage that may be caused by your frame.
  • All sales are final and non-refundable sales.
  • We are committed to the copyrights of all the photos on the Art & Co website. We take it for granted that your photos are copyright-free. The customer is therefore responsible for the use of his personal photos.
  • During the overview step of your creation (3), you must be informed that clicking on confirming this creation is in itself an electronic contract between Art & Co and you. The image that you see on the preview of your creation is the one you will receive on your frame and you will not be able to reverse your decision. You must therefore ensure that the cropped image fits you perfectly.
  • You do not own the right to reproduce our products for commercial purposes.

Products:

  • We promise to produce all our products in maximum 10 working days.
  • It is important to take into account the selected formats of your products, because these influence the duration of the design.

Delivery:

  • Your delivery is available across Canada.
  • We offer different delivery price ranges according to the cost of your order:
    • Order under $ 175: The shipping cost is $ 15
    • Order between $ 175 and $ 250: The shipping cost is $ 10.
    • Order over $ 250: Delivery is free.
  • We invite you to take note of the delivery times below which can be added to the production deadline.